Terms and Conditions

These General Conditions on Travel are an integral part of the Contract, i.e. the invoice that has the power of a Contract (and the voucher as the final document enclosed by the agency to the traveler), for the tourist arrangement concluded between:

Partyin.co – travel agency based in the Netherlands under number 72260769 in the dutch chamber of commerce (hereinafter: the Agency) and the contractor of the travel (hereinafter: the Traveler) who signs up for a tourist arrangement. All data and conditions in the program and in these General Conditions are binding both for the Agency and the Traveler.

#### 1. ORDERING

Clients may book the tour organized by Partyin.co in our tourist agency, by telephone, or other means of remote communication, or with other authorized agents.

#### 2. MEANS OF PAYMENT

- Cash or credit card for domestic payments – bank payment slip, e-banking

- Bank transfer from abroad

- Online web shop

#### 3. PAYMENT OPTIONS

- Payment of the entire amount for excursions and transfers bought in the agency, through authorized agents, representatives of Partyin.co, or online.

- When clients make a reservation for a private tour/tailor-made tour/boat rental, they pay the whole amount at the reservation of the products listen on boat.palacekorcula.com

**IMPORTANT:**

Be advised that this quotation is based on current currency exchange rates and may change due to rate fluctuations. Depending on the prevailing exchange rate at the time of final payment, the price may increase or decrease accordingly. This is a quotation only and all services are subject to availability.

#### 4. CANCELLATION POLICY

Clients have the right to cancel the tour up to 24 hours before and receive a 50% refund. Partyin.co retains 50% of the paid amount. Within 24 hours before the start of the experience, it is not possible to cancel, and in that case, Partyin.co retains 100% of the paid amount.

#### 5. TOUR CANCELLATION OR CHANGE OF PROGRAMME BY PARTYIN.CO

Partyin.co reserves the right to change the route due to unfavorable sea conditions or any weather conditions that could endanger passengers. The final decision is made by the captain/skipper for the benefit of all passengers.

#### 6. TRAVEL DOCUMENTS

Partyin.co sends a voucher to the client by e-mail upon receipt of booking or after purchasing services online. The client is required to show the received voucher in print or electronic form before using the reserved service. While buying at the points of sale, the client is obligated to take a bill which serves as a credible document for the tour.

#### 7. COLLECTION AND USE OF SERVICES

Services contained in the order mentioned on the voucher may be implemented as follows:

- The voucher serves as a confirmation and purchase ticket for the selected tour, transfer, or any of the products referred to the agency.

- The client gives the voucher to the agency representative upon arrival at the place of boarding for the transfer, tour, or some of the products referred to the agency. The voucher can be used only one time.

- Re-issuing vouchers in case of any loss shall be carried out in accordance with Terms and Conditions on the guest’s request. In that case, the client contacts Partyin.co with a request for reissuing the voucher.

#### 8. PAYMENT INFORMATION

Payments made through credit cards are executed by secured Borgun connections. PayPal accepts all major credit cards. Credit card numbers are not stored on our website and are not accessible to unauthorized persons.

#### 9. CREDIT CARD PAYMENT SECURITY, CONVERSION STATEMENT AND PROTECTION OF INFORMATION

Clients can make a payment for online reservations with credit and/or debit cards: MasterCard®, Maestro®, Visa®, China UnionPay, JCB®, Diners®. Clients’ cards are charged immediately by Partyin.co upon transaction. Credit card charges are done in Croatian Kuna (HRK). The amount of the Croatian Kuna which will be charged through clients' credit cards gets the conversion of Euro in Croatian Kunas at the rate established for the price lists (middle exchange rate of Croatian National Bank). Credit card companies charge your card converted into your local currency in Croatian Kuna, using the exchange rate valid in your country. Accordingly, there are possibilities of minimum deviations of prices in Euro highlighted on our website.

#### 10. PRIVACY POLICY

We commit ourselves to protecting the client’s personal data by collecting only essential basic information about guests/end users that are required to fulfill our obligations; we inform clients of information collection and regularly give them a choice about their data, including the decision on whether they wish to have their name used or removed from the lists used in marketing campaigns. All information provided will be kept strictly confidential and accessible only to employees who need that information to perform their job. All our employees and business partners are responsible for respecting the policy rules.

#### 11. PHOTO POLICY

By entering Partyin.co speedboat tours and or events, you consent to interview(s), photography, audio recording, video recording, and its/their release, publication, exhibition, or reproduction to be used for news, webcasts, promotional purposes, telecasts, advertising, inclusion on websites, or any other purpose by Partyin.co and its affiliates and representatives. You release the company, its officers and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication of interviews, photographs, computer images, video and/or sound recordings. By entering Partyin.co speedboat tours and or events, you waive all rights you may have to any claims for payment or royalties in connection with any exhibition, streaming, webcasting, televising, or other publication of these materials, regardless of the purpose or sponsorship of such exhibiting, broadcasting, webcasting, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photograph, video, or audio recording taken by Partyin.co or the person or entity designated to do so by the company. Partyin.co reserves the right to use any photograph and/or recording taken on company property or at any event sponsored by the company without the express written permission of those included within the photograph or recording. Partyin.co uses the photograph and/or recording in publications or other media material produced, used, or contracted by the company, including but not limited to brochures, invitations, books, newspapers, magazines, television, websites, etc. Images are strictly prohibited from being reproduced, copied, or altered in any way other than by Partyin.co and its official representatives. If you prefer not to be included in photographs or recordings, please step away from the camera or inform the photographer if you have inadvertently been included. Photographers may honor such requests at their own discretion. Partyin.co is not obligated nor required to remove your voice or likeness from any interview(s), photography, audio recording, video recording, publications, exhibitions, or reproduction to be used for news, webcasts, promotional purposes, telecasts, advertising, inclusion on websites, or any other purpose but will consider removing and may remove any photographs or recordings at the written request of the individual.

#### 12. RULES AND CONDITIONS OF WEBSITE USAGE

Partyin.co is the owner of the computer reservation system in real-time/online booking, through which users of the websites can access direct sales channels for transfers, excursions, and other services offering various tourism products/services.

#### 13. INFORMATION AUTHENTICITY AND ACCURACY

You can find general tourist information on tour providers/tourist services and the associated services/products on our website. Partyin.co is obliged to take all measures to provide accurate, correct, and quality information to its clients. All the information, data, and images related to a particular service/product, Partyin.co collects from service providers and assumes no responsibility for errors and/or omissions in this or any other part of the website.

#### 14. ACCEPTANCE OF TERMS AND CONDITIONS

By confirming the reservation, the client confirms that they have read, understood, and accepted the Terms and Conditions of Partyin.co.

#### 15. COMPLAINT

Clients have the right to complain about unfulfilled contractual services. They are required to file a written complaint to the Agency, within a maximum of seven days of the tour. Complaints filed after the expiration of seven days will not be taken into consideration. We emphasize that it is in the interest of passengers to act in good faith and express the desire to resolve the complaint during the tour, and their written complaint to the service provider on the spot and the service provider requested a written confirmation that the complaint was received. The agency shall make a written decision on the complaint within 14 days of receipt and the manner in which the complaint was received (e-mail, mail, or hand delivery to which will be answered by written mail with return receipt). In case of Agency failure to meet the program or part of the service, the client is entitled to compensation in the amount of the actual value of the unused services and cannot include services already provided, or the total amount of services/products.

#### 16. NOTICE ON FILING CLIENT’S COMPLAINTS

Pursuant to Article 8 Paragraph 2 of the Law on Consumer Protection (Narodne novine Official Gazette No. 79/07 and 125/07 – corr. 79/09 and 89/09 – corr., 133/09), we inform our clients that complaints regarding the quality of our services can be submitted in writing to:

Partyin.co

services@palacekorcula.com